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Online Banking Hub

Move your finances ahead. Bank digitally.

  

    ONLINE BANKING

    Online Banking: 24x7 access and complete financial freedom.

    Get complete access to account information from your computer or mobile device.

    Enjoy 24-hour access to check your account balances, pay bills and make transfers from the convenience of your computer or mobile device.

    • Real-time Account Information. View account balances, transaction history, and check images.
    • e-Statements. Access, print or download account statements.
    • Export Transactions. Download to QuickenTM, QuickbooksTM, MS MoneyTM or .CSV format.
    • Transfer Funds. Transfer between Macatawa Bank accounts, including payments to loans.
    • Mobile Banking1. Provides quick, secure account access from your mobile device.
    • Mobile Deposit. Deposit a Check to your Macatawa Bank account by snapping a photo of the front and back of the check.
    • Popmoney2.  You can use popmoney to pay people. Easy to send. Simple to receive.
    • Alerts. Set up balance and transactions alerts.
    • Spending Reports. Track and analyze your spending.
    • Secure Support. Send secure messages to the bank with any question.
    Enroll in Online Banking today




    Online Bill Pay: The easiest way to manage your payments.

    Make bill payments on the go.

    • Completely safe. Can be more secure than mailing paper checks.
    • Pay Virtually Anyone. Make payments online to anyone, anytime, and anywhere.
    • Send Money to Friends and Family2. All you need is their email address or cell phone number.
    • Bank to Bank Transfers2. Even accounts at other financial institutions. Your money is always available, regardless of where you keep it.
    • Receive eBills. Green, more convenient, more secure and easier to manage.
    • Reminders. Receive updates through email when you receive a bill, or when it's due.
    • Automatic Payments. Great for bills that stay the same each month, like your rent and your car loan.
    • Search Bill History. Search by company, date and status
    • Online Bill Pay is available to anyone currently enrolled in our Online Banking service.

    Already enrolled In Online Banking? Log on to Online Banking, select Payments & Transfers tab then the Pay Bills link.

    For helpful videos visit our

    Video Hub

     



    1Data charges from mobile carrier may apply. Click here to view our privacy policy. Subject to the terms and conditions of the Personal Online Banking Agreement.
    2Fee applies.
    MOBILE

    Access your bank when and where you want.

    After you’re enrolled in Online Banking, download the MacBank Mobile Banking app and your mobile device gives you access to your bank accounts, on-demand.
    • View account balances quickly with Instant Balance
    • View transaction history
    • View check and deposit images
    • Deposit checks **
    • Pay your bills **
    • Receive account alerts
    • Touch ID for Apple devices
    • Pending transactions
    • Loan details
    • Pay other people with Popmoney
    • Transfer funds between accounts
    • Multi user login available from a single device

    Text Banking via mobile

    Save your data minutes and put our handy text banking alerts to work for you. To sign up, log into Online Banking, go to Profiles at the top, select Mobile Banking Profile and then Manage Devices. Select the accounts for which you’d like to receive alerts, and give them nicknames. Access your account information by sending a text to 99588.

    • Text BAL + Account Nickname to view account balances
    • Text HIST + Account Nickname to view transaction history
    • Text ATM + Street or Zip to find an ATM near you
    • Text BRANCH + Street or Zip to find a branch near you

    Helpful tip: In your mobile device contacts, save 99588, with a name like “MacBank Text Alerts”, then you don’t have to remember the number when you want to do text banking.

    Mobile Deposit*

    Free.  Secure. Convenient.  Deposit checks from anywhere with your mobile device. Mobile Deposit is available to anyone with Online Banking and the Macatawa Personal Mobile Banking app. 

    Launch the Mobile Banking app on your mobile device and select Deposit. Endorse the check with "For Mobile Deposit to Macatawa Bank".  Snap a photo of the front and back of the check.  Enter the amount of the check, select which account gets the deposit, and hit submit.   For security reasons, our daily limit on Mobile Deposit is $5,000.

    Not currently enrolled in Macatawa Bank Online Banking?  Sign up today for Online Banking.

    Want to see how it works?

    Click below to check out or handy mobile banking app tutorials.

       
    Let's get started.

    Already have Macatawa Bank Online Banking?  Great!  It's easy peasy, simply download our mobile app today using the links below!  Not currently enrolled in Macatawa Bank Online Banking? No problem, you can sign up here today for Online Banking. 

    For helpful videos visit our

    Video Hub

     



    *Normal text and data charges may apply.
    **Fees may apply.
    PAY A FRIEND

    Make payments happen. Pay a friend with Popmoney®

    What is Popmoney®?

    You can use Popmoney to pay anyone you know or owe – it’s the easiest way to send & receive money directly from your Macatawa Bank account.

    Who can use Popmoney®?

    Any Macatawa Bank Personal Online Banking & Bill Pay customer.  Not currently enrolled in Macatawa Bank Online Banking?  Sign up today!

    What do I need to know to pay someone?

    All you need is the recipients email address or mobile phone number.

    Is it secure?

    Confidential personal information is not included in the emails or text messages. If they were intercepted by a third party, the information contained would be of no use to the fraudster since it requires the recipient to authenticate themselves through Popmoney or their online banking site in order to collect the funds.

    How do I send money using Popmoney?

    1. Login to your personal online banking account at www.macatawabank.com.
    2. Select the Popmoney tab in the right hand corner of the Bill Payment box.
    3. Select an existing recipient and enter the amount of the payment or add someone new by entering the recipients first/last name and email address or mobile phone number.
    4. Select the "Send Money" button.
    5. The recipient receives an email or text with a personal greeting from the sender.
    6. If the recipients financial institution is in the Popmoney network, they use their online banking to accept the payment. If not, they indicate to Popmoney.com where to deposit the money.
    7. The money moves directly from your Macatawa Bank account to the recipient’s bank account.


    Fees may apply.

    For helpful videos visit our

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    HELP

    Computer Icon

    General account questions


    How do I print my bank statement from Online Banking?



    • Once logged in to Online Banking click into the bank account statement you would like to print.

    • Next, select “Documents” from the menu and use the “Document Search” feature to find the statement you need.

    • Click on the statement you want to print.

    • Once the statement appears, print the document using the normal printing process for your browser (Safari, Chrome, Internet Explorer, etc.).

    How do I add or update my email address and phone numbers with the Bank when I’m in Online Banking?


    • Once logged in to Online Banking select “Profile” from the top right corner.

    • Next, select the type of information you would like to update (Password, Challenge Questions, Email, Phone, or Electronic Statements), update as needed and save.

    I am locked out of Personal Online Banking? What can I do?


    After five unsuccessful log in attempts your account will become locked. Call us at (877) 820-2265. We will be happy to unlock your account and get you back to your banking.

    How do I enroll in Personal Online Banking?



    • From our website, click the “Login” tab located at the top of each page.

    • Choose “Enroll in Online Banking” and fill in the required fields.


    Money Transferring Icon

    Transfer funds


    How do I transfer money between my Macatawa Bank accounts when I’m in Online Banking?


    Sign in to your Online Banking and choose one of two ways:
    • Click “Transfer” in the main menu.

    • Make a quick transfer by clicking “Transfer” next to the specific account from which you want to transfer.


    How do I transfer money in between my Macatawa Bank accounts, and accounts I have at other financial institutions when I’m in Online Banking?


    • Once logged in to Online Banking, select “Pay Bills”. This will open your “Payment Center”.

    • Next, select “Transfer Money” from the menu and follow the steps to “Add an Account”.

    • Allow 1-2 business days for our test deposit to show at your secondary financial institution.

    • Log into your Macatawa Online Banking, click into the account that you first selected for the bank to bank transfer, select “Bank to Bank Transfers” and follow the directions to “Verify your Account”.




    Money sending icon

    Bill pay


    I have question about paying bills online. How can I learn more?


    The Pay Bills “Help Center” is a great place to learn more about our online bill payment service. Log in to Online Banking, select “Pay Bills”, and then choose “Help Center” from the menu.

    How to setup a Bill Pay payee?


    • Once logged in to Online Banking, select “Pay Bills”, this will take you to the “Payment Center”.

    • Next, select “Add a Company or Person” and follow the steps provided.


    How do I change or cancel a Bill Pay payment?


    • You can change a payment that has not started processing from the “Pay Bills” screen, locate the “Pending Payments” area on the right side of the screen.

    • Next, locate the pending payment you would like to change/cancel and click the corresponding action you would like to take.


    How do I get in to the Bill Pay payment center?


    Once logged in to Online Banking, click into the account that you would like to pay bills from, then select “Pay Bills” and you will be taken to the “Payment Center”.



    For helpful videos visit our

    Video Hub

     








    Didn't find what you were looking for?

    Contact us today at (877) 820-2265.
    Or fill out the form at the bottom of the page.

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