Macatawa and Wintrust Announcement
Man selling a new car to a young couple

Dealer Services

Our Team is ready to get to work for you.

Macatawa Bank takes a commonsense approach to the dealer services business. The same team that trains you on our system, also services you, takes your phone calls, and answers your questions.

We’re proud to offer our customers direct access to their floor plan portfolio, the ability to access up-to-date inventory listings, as well as the ability to add, pay off, and update units in their floor plan.

Advantages of our dealer floor plan services:

  • Direct online access to your floor plan portfolio
  • Add, pay off, and update units in your floor plan
  • Retrieve up-to-date floor plan inventory listings
  • Run reports with the online Dealer PortalTM
  • Access detailed electronic statements
  • Cash Management Account option
  • Dedicated Dealer Floor Plan team
  • Lenders specialized in dealership business

How can we help you?

Start the conversation by scheduling an appointment with a Commercial Banker. You can fill out the contact form below and we will reach out to you, or call us at (616) 396-9015.

What our customers are saying.

See for yourself what our customers think about our business banking approach. 

“The Macatawa Bank Floor Plan Team goes above & beyond every day to make sure every one of our needs are met. You couldn't ask for a better team of people to assist you in your day to day business which gives you great peace of mind!”

- Roxanne Keyzer, K & M Wayland

“It certainly has been a pleasure working with Macatawa Bank and the dealer floor plan department. Their team is always very up-beat and helpful assisting North Shore Marina with our floor plan needs. It’s a “no hassle “ process from adding inventory to our floor plan line to collecting our paperwork when the unit has been paid off.”

- Jill Kinkema, North Shore Marina

“Macatawa's online Dealer PortalTM is easy to use and gives me the information I need, when I need it! Reports are available immediately; flooring and paying off vehicles is quick. It's a great tool.

The dealer floor plan services team at Macatawa is second to none. These people separate the best from the rest! They are knowledgeable, friendly and very quick to respond. I've encountered several floor plan service teams with other institutions over the past 23 years and the team at Macatawa is by far the best I've seen.”

- Paul Huiber, Courtesy Motors Office Manager

“We love our relationship with Macatawa Bank and the floor plan team!

Our questions, small or large, are always answered in a timely manner and everyone on the team is extremely polite, courteous and knowledgeable.

Using Dealer PortalTM has also been a breeze due to the help of the floor plan team.”

- Katie Nagelkirk, Crown Motors Office Manager

“The dealer floor plan team of Macatawa Bank is dependable, quick to answer questions and solve problems. They are very pleasant to deal with and treat you with respect. They are the best I have encountered in the 32 years of working in the car business. The Dealer PortalTM is very user friendly. It helps me keep track of several accounts and dealer floor plans in one area with access to several reports.”

- Lori Katelnieks, Office Manager at Kool Chevrolet

How can we help you?

Start the conversation by scheduling an appointment with a Commercial Banker. You can fill out the contact form below and we will reach out to you, or call us at (877) 820-2265.

Contact us today

Call us at (877) 820-2265 to start the conversation or complete the form below and we will contact you.

Contact form

We're happy to help.

Looking for answers? Need some sound advice? Want to talk over your financial options? Fill out the form below and we'll be in touch.
* = Required field.

Preferred form of contact*