Macatawa Bank Web Site(s) Privacy Statement
At Macatawa Bank, we understand the importance of protecting your privacy and confidentiality. This Web Site Privacy Statement provides a summary of our online privacy practices, covering the online collection, use and disclosure of information collected from visitors to our web sites including but not limited to www.macatawabank.com and locallinks.macatawabank.com herein referred to as "Web sites". In addition, you may be subject to other contractual terms in accordance with products you select and their related service agreements. Our statement does not govern web sites of other parties to which we may provide links. If you choose to link to a web site not controlled by us, we recommend that you review the privacy and security policies of these companies.
We may collect both "Customer Information" and "Aggregate Customer Information" from visitors to our web sites. The term "Customer Information" means information that can identify a specific customer or be identified back to a specific customer. The term "Aggregate Customer Information" is a compilation of information that does not identify a specific customer, such as date and time of visit, IP addresses, demographic information, web site pages visited, or the browser used. Customer information collected may include data such as name, address, email address, phone number, Social Security number, date of birth, driver's license, employer, and account data.
Web Site Technology
In addition to cookies, we may also use other technology such as "pixel tags," "clear GIFs" or similar tools. A Pixel Tag is an electronic image, often a single-pixel (1x1), which is ordinarily not visible to visitors and may be used with cookies. Clear GIF (Graphics Interchange Format) is a type of picture file used on the internet with certain special characteristics which make it more useful than JPEG or other picture file formats in certain circumstances. Their use is common because they are invisible and very small, so they do not affect the download speed of a web page. These tools can be used to collect data, like cookies, regarding your operating system, browser, screen resolution and other technical information, as well as navigation and session information. This information is anonymous and does not include identifiable customer or personal information. Again, this data is used to continually improve our site and your visits.
We use information provided by web site visitors consistent with their activity (such as applying for a product or service, opening accounts, requesting information, assisting in completing transactions, or for employment inquiries and applications) and with other disclosures and agreements on our web site. We may aggregate individual visitor or customer information for further analysis.
We may disclose customer and visitor information, as permitted by law, and: (1) consistent with our privacy notices and other account disclosures; (2) to comply with applicable laws; (3) to respond to governmental inquiries or requests; (4) to comply with legal processes; (5) for security purposes and to protect our customers, web site, brand, or other Macatawa Bank legal interests.
Unless explicitly stated, email is not secure. We recommend that you do not send any confidential information through email. If you send email to us, we may retain the contents of your email message, your email address, and our response. Under various Federal and State laws and regulations, customers and visitors may choose not to receive promotional emails or electronic newsletters from us by following the "unsubscribe" or "remove" instructions in the specific email from which they wish to opt-out. Even if you opt-out of receiving promotional emails from us, you may still receive transactional messages regarding your account.
Children's Online Privacy Protection Act Information
This website is not directed to children under age 13. We do not market to children, nor do we knowingly collect or retain personally identifiable information from children. If you are under 13, please do not enter your personal information. For more information about the Children’s Online Privacy Protection Act (COPPA), visit the Federal Trade Commission web site.
We continually review our security safeguards in order to protect customer and visitor information that we gather, transmit, and store in connection with our web site. We will never ask for personal identifying information or login/password information in an email. Also, never click on an unverified link in an email. Many scams and threats arise within online environments. It is important to continually educate yourself on the latest events and maintain your computer operating system and data security software.
Online Planning Tools
We make a number of planning tools, such as mortgage and savings calculators available to help you mange your financial plans. We do not currently store information that you enter into one of these planning tools or calculators. We do not represent the accuracy and use of these tools and you should independently verify the results.
We reserve the right to change or amend this Web Site(s) Privacy Statement at any time. Changes will be effective as of posting to the web site.