IMPORTANT FRAUD ALERT

Electronic Statement Disclosure and Agreement

By accepting the Electronic Statement Disclosure Agreement (‘Agreement’), you consent and agree that Macatawa Bank may provide certain disclosures and notices to you in a secure electronic form, in lieu of paper form, including electronic delivery of statements (eStatement) for your Macatawa Bank account(s). As a courtesy, Macatawa Bank will send you an email to notify you when your eStatement is available for viewing.

All future statements for the account(s) you select will be eStatement, which you will access through Macatawa Bank's Online Banking to obtain, review, print, and copy/download your periodic statements. We will discontinue sending paper communications to you, unless and until you withdraw your consent as described below.

You will be required to enter your Login Credentials to view your eStatement(s). You agree it is your sole responsibility to protect your password from unauthorized persons. You agree that it is your responsibility to ensure that the eStatement cannot be intercepted or viewed by others. You agree that the Bank has no control as to the persons who have access to your personal computer and your password. The Bank will not be liable for any unauthorized access to your personal computer or your passwords.

You understand that you have no expectation of privacy if you transfer any statement via electronically or any other method. You further agree to release Macatawa Bank from any liability if the information is intercepted or viewed by unauthorized parties at your employer or any email address you have provided.

Each account that you designate to be included within the eStatement service is also governed by the terms and conditions otherwise applicable to that kind of account as separately disclosed to you, either in the Terms and Conditions of Your Account, applications and enrollment forms, the applicable personal or business fee schedules, credit or deposit agreements, Truth in Savings disclosure, Product disclosure, our Privacy Policy or other written disclosures.


Hardware and Software Requirements

In order to access, view, and retain electronic communications that we make available to you, you must have:

  • A personal computer, operating system and telecommunications connections to the Internet capable of receiving, accessing, displaying, and either printing or storing.
  • Internet Browser that supports 128-bit encryption.
  • Access to your online Macatawa Bank accounts.
  • A valid email address.
  • The ability to open a PDF document.

In the event your online banking access is deactivated; your eStatement will be converted to a paper statement (a paper statement fee may apply).


Availability of Paper Records

If at a later date, you wish to obtain paper copies of your past statements or disclosures, you should:

  • Call (616) 820-1444, or
  • Write to us at Macatawa Bank, Statements, PO Box 3119, Holland, MI 49422, or
  • A duplicate statement and/or paper statement fee may be imposed

Withdrawing Consent for Electronic Delivery

You have the right to withdraw consent for electronic delivery at any time. To withdraw consent and begin receiving paper statements and disclosures, you should:

  • Call (616) 820-1444, or
  • Write to us at Macatawa Bank, Statements, PO Box 3119, Holland, MI 49422, or
  • A paper statement fee may be imposed.

Your Electronic Address

It is your responsibility to provide us with a true, accurate and complete email address, contact, and other information related to this Agreement and your account(s), and to maintain and update promptly any changes in this information. Please include your name, existing information and your updated information. We must be notified at least 3 days before the estatement is scheduled to be delivered to you. Failure to update and/or correct your email address may result in Macatawa Bank reinstating the delivery of your paper statement and a fee may be imposed.

You can update your information by:

  • Calling us at (616) 820-1444; or
  • Write to us at Macatawa Bank, Statements, PO Box 3119, Holland, MI 49422