Electronic Statement Disclosure and Agreement

By accepting the Electronic Statement Disclosure Agreement (‘Agreement’), you consent and agree that Macatawa Bank may provide certain disclosures and notices to you in electronic form, in lieu of paper form, including electronic delivery of statements (eStatement) for your Macatawa Bank account(s). As a courtesy, Macatawa Bank will send you an email to notify you when your eStatement is available for viewing.

All future statements for the account(s) you select will be eStatement, which you will access through Macatawa Bank's Online Banking to obtain, review, print, and copy/download your periodic statements. We will discontinue sending paper communications to you, unless and until you withdraw your consent as described below.

Hardware and Software Requirements

In order to access, view, and retain electronic communications that we make available to you, you must have:

  • A personal computer, operating system and telecommunications connections to the Internet capable of receiving, accessing, displaying, and either printing or storing.
  • Internet Browser that supports 128-bit encryption.
  • A personal e-mail address
  • Adobe ®, Acrobat ® Reader ®, latest version preferred - (download here)

You must log in to your Online Banking account at least once every 6 months to keep your online banking access active.  In the event your online banking access is deactivated; your eStatement will be converted to a paper statement (a paper statement fee may apply). 

 

Availability of Paper Records

If at a later date, you wish to obtain paper copies of your past statements or disclosures, you should:

  • Call (616) 820-1444, or
  • Write to us at Macatawa Bank, Statements, PO Box 3119, Holland, MI 49422, or
  • Send us an e-mail to statement@macatawabank.com
  • A duplicate statement and/or paper statement fee may be imposed

Withdrawing Consent For Electronic Delivery

You have the right to withdraw consent for electronic delivery at any time. To withdraw consent and begin receiving paper statements and disclosures, you should:

  • Call (616) 820-1444, or
  • Write to us at Macatawa Bank, Statements, PO Box 3119, Holland, MI 49422, or
  • Send us an e-mail to statement@macatawabank.com
  • A paper statement fee may be imposed.

 

Your Electronic Address

It is your responsibility to provide us with a true, accurate and complete e-mail address, contact, and other information related to this Agreement and your account(s), and to maintain and update promptly any changes in this information.  Please include your name, existing information and your updated information. We must be notified at least 3 days before the disclosure is scheduled to be delivered to you. Failure to update and/or correct your email address may result in Macatawa Bank reinstating the delivery of your paper statement and a fee may be imposed.

You can update your information by:

  • Using the option within Online Banking to update your email address;
  • Calling us at(616) 820-1444; or
  • Write to us at Macatawa Bank, Statements, PO Box 3119, Holland, MI 49422,