Here is what our customers are saying about our Retirement Planing Services.
Macatawa Bank has been a great partner for our 401(k) and HSA benefits at Inontime. Competitive fees, good fiduciary controls, and plenty of Mutual Funds to choose from have allowed our team members to achieve above average results. We especially appreciate the branch locations, personal service, and access to friendly help from the local Macatawa team.
Moving our company's 401(k) plan to Macatawa was a great decision from the beginning and still is today. What separates Macatawa from the others is the people and their knowledge. The team is responsive to your specific needs. Turnaround time is quick. They continually help us grow the plan and increase employee deferrals. In addition, they take care of all the required updates, tax filings, tests, etc.! Huge time saver! Administration tasks are minimal compared to others. Another time saver!
I have found the staff at Macatawa to be very easy to work with. They are always quick to respond to my questions and very professional. We appreciate the assistance they provide with helping our employees make their investment decisions. The sponsor web site is easy to use, as well as the participant web site. Fees are reasonable. Participant quarterly statements are well laid out and provide all the information we need.
The 401(k) team at Macatawa Bank goes above and beyond to service our team. They engage with our younger team members teaching the importance of saving for retirement. They actively monitor our portfolios and alerts us when we need to make changes. They truly have the best interest of our team members in mind. The team is amazing, their pricing is fair and products are better than all the other providers I compared them against.
BEI initially selected Macatawa Wealth Management Services when our previous plan manager's account service costs were explained. By making a switch our plan saved almost 50% in annual fees. That was a very large amount of savings to pass on to our participants. Also, moving to a local firm managing our plans our employees have really increased their in-person interactions with local advisors. We’ve also seen a lot of advancement in Macatawa keeping up with the technology side of plan management with on-line, real-time information for our participants as well.
Prior to our relationship with Macatawa Bank Wealth Management, North Shore Marina and Barrett Boat Works used two other firms to manage our 401(k) programs over the past twenty five years. Several years ago we reviewed our options and interviewed several firms including Macatawa Bank. We decided that Macatawa would make the best fit. We've not been disappointed. All of the reviews and reporting have been accurate and timely. The six month and annual meetings with the individual investors have always been helpful. Macatawa's recommendations and suggestions as far as our fiduciary duties have always appropriate and helpful. And finally their costs to administer the plan have been lower than others that we have investigated.
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