Macatawa Bank’s Response to COVID-19 and Our Commitment to Serving Our Customers
Map of Macatawa Bank locations 

Branch & Drive-Thru availability

This page will be updated regularly as changes are made.

ALL Drive-Thru Services OPEN

Limited Lobby Access*

For the safety of our customers and employees, and as part of our ongoing efforts to help contain the spread of the COVID-19 virus, effective Friday, March 20, we are limiting branch lobby access to services or transactions that cannot be accommodated via our Drive-Thru, ATM or other electronic service delivery.

We are still here to service your banking needs. If you have a transaction that must be conducted in a lobby, please enter the branch vestibule and ring our Welcome Button so a branch team member can give you access. All of our Drive-Thru services remain open.

If you would like to schedule an appointment with a personal banker, you can click here and we will contact you to set it up, or call us at (877) 820-2265 to get it scheduled.

*No Lobby Access:

Cascade Branch (6330 28th SE, Grand Rapids)
  • Visit our Forest Hills Branch (4590 Cascade Road, Grand Rapids for lobby needs)
Zeeland Main Branch (815 East Main, Zeeland)
  • Visit our Zeeland State Branch (41 N State Street for lobby needs)

Additional banking options:  

  • 24/7 automated Phone Banking is available by calling (877) 622-5700
  • Customer Experience Team is available by calling (877) 820-2265, Monday - Friday 7am -  8pm and Saturdays 8am -  5pm
  • Online Banking or Mobile Banking. Learn more about our eBanking services by visiting 

For the latest on our COVID-19 preparedness, please visit

We're happy to help.

Looking for answers? Need some sound advice? Want to talk over your financial options? Fill out the form below and we'll be in touch.  * = Required field.

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