ALL Drive-Thru Services OPEN
Limited Lobby Access*
For the safety of our customers and employees, and as part of our ongoing efforts to help contain the spread of the COVID-19 virus, effective Friday, March 20, we are limiting branch lobby access to services or transactions that cannot be accommodated via our Drive-Thru, ATM or other electronic service delivery.
We are still here to service your banking needs. If you have a transaction that must be conducted in a lobby, please enter the branch vestibule and ring our Welcome Button so a branch team member can give you access. All of our Drive-Thru services remain open.
If you would like to schedule an appointment with a personal banker, you can click here and we will contact you to set it up, or call us at (877) 820-2265 to get it scheduled.
*No Lobby Access:
Cascade Branch (6330 28th SE, Grand Rapids)
- Visit our Forest Hills Branch (4590 Cascade Road, Grand Rapids for lobby needs)
Zeeland Main Branch (815 East Main, Zeeland)
- Visit our Zeeland State Branch (41 N State Street for lobby needs)
Additional banking options:
- 24/7 automated Phone Banking is available by calling (877) 622-5700
- Customer Experience Team is available by calling (877) 820-2265, Monday - Friday 7am - 8pm and Saturdays 8am - 5pm
- Online Banking or Mobile Banking. Learn more about our eBanking services by visiting MacatawaBank.com/Mobile
For the latest on our COVID-19 preparedness, please visit MacatawaBank.com/Corona