Macatawa and Wintrust Announcement
Downtown Grand Rapids Branch Map Location 

Downtown Grand Rapids Branch

Conveniently located near you.


116 Ottawa Ave. NW
Grand Rapids, MI 49503

Free Parking - Park on any level of the City Parking Ramp on Pearl Street (a Macatawa Bank Representative will validate your parking stub in the branch upon completion of your banking business)

You may also enter on Ionia Street (one way)

Located on the corner of Ottawa Ave. and Fountain.


Customer Experience Team: (616) 820-1444
Toll Free: (877) 820-2265
Fax:  (616) 235-2160

Lobby Hours 

Monday - Friday: 9am - 5pm
This location does not have a drive-up.


ATM is open 24 hours and is located in the vestibule of the branch, 24 hour access by using your ATM or Debit Card to gain access to the door.

Branch Services

Full Service Lobby

Safe Deposit Boxes (based on availability)

Branch Business Services

Eric Swensson

Branch Manager

Eric Swensson

Connect with Eric on LinkedIn

Eric has been with Macatawa Bank since 2016 and leads the Downtown Grand Rapids Office with 14 years of banking experience. Prior to joining Macatawa Bank, Eric spent time as a Commercial Lending Officer in the South Florida market which provided him the experience to meet the financial goals of small businesses. In addition to helping individuals and small businesses attain their financial goals, Eric focuses on furthering the Macatawa brand within the community via community involvement and volunteer work.

We're happy to help.

Looking for answers? Need some sound advice? Want to talk over your financial options? Fill out the form below and we'll be in touch.
* = Required field.

Preferred form of contact*