Downtown Grand Rapids

116 Ottawa Ave. NW
Grand Rapids, MI 49503


Customer Experience Team:  (616) 820-1444
Toll free: (877) 820-2265
Fax:  (616) 235-2160

Lobby Hours:

  • Monday - Friday: 9am - 5pm
  • This location does not have a drive-up.

Free Parking - Park on any level of the City Parking Ramp on Pearl Street (a Macatawa Bank Representative will validate your parking stub in the branch upon completion of your banking business)

You may also enter on Ionia Street (one way)

Located on the corner of Ottawa Ave. and Fountain.

Branch Services:

Eric Swensson

Branch Manager

Connect with Eric on LinkedIn

Eric has been with Macatawa Bank since 2016 and leads the Downtown Grand Rapids Office with 14 years of banking experience. Prior to joining Macatawa Bank, Eric spent time as a Commercial Lending Officer in the South Florida market which provided him the experience to meet the financial goals of small businesses. In addition to helping individuals and small businesses attain their financial goals, Eric focuses on furthering the Macatawa brand within the community via community involvement and volunteer work.