“The Macatawa Bank Floor Plan Team goes above & beyond every day to make sure every one of our needs are met. You couldn't ask for a better team of people to assist you in your day to day business which gives you great peace of mind!”
- Roxanne Keyzer, K & M Wayland
“It certainly has been a pleasure working with Macatawa Bank and the dealer floor plan department. Their team is always very up-beat and helpful assisting North Shore Marina with our floor plan needs. It’s a “no hassle “ process from adding inventory to our floor plan line to collecting our paperwork when the unit has been paid off.”
- Jill Kinkema, North Shore Marina
“Macatawa's online Dealer PortalTM is easy to use and gives me the information I need, when I need it! Reports are available immediately; flooring and paying off vehicles is quick. It's a great tool.
The dealer floor plan services team at Macatawa is second to none. These people separate the best from the rest! They are knowledgeable, friendly and very quick to respond. I've encountered several floor plan service teams with other institutions over the past 23 years and the team at Macatawa is by far the best I've seen.”
- Paul Huiber, Courtesy Motors Office Manager
“We love our relationship with Macatawa Bank and the floor plan team!
Our questions, small or large, are always answered in a timely manner and everyone on the team is extremely polite, courteous and knowledgeable.
Using Dealer PortalTM has also been a breeze due to the help of the floor plan team.”
- Katie Nagelkirk, Crown Motors Office Manager
“The dealer floor plan team of Macatawa Bank is dependable, quick to answer questions and solve problems. They are very pleasant to deal with and treat you with respect. They are the best I have encountered in the 32 years of working in the car business. The Dealer PortalTM is very user friendly. It helps me keep track of several accounts and dealer floor plans in one area with access to several reports.”
- Lori Katelnieks, Office Manager at Kool Chevrolet